Terms and Conditions

1. The Terms and Conditions

Welcome to the Men’s Wellness Circle website.

The following are the Terms and Conditions (the "Agreement") which govern your access, use and interactions on this website or our online platform through which counseling may be provided (collectively the "Platform"). The Platform may be provided or be accessible via multiple websites or applications whether owned and/or operated by us or by third parties, including, without limitation, the website www.menswellnesscircle.com and its related apps.

Your access or use and of this Platform constitutes your acceptance of this Agreement and the terms/conditions contained therein. We ask that you carefully read through these terms and conditions prior to your access or use of this platform. Please note that we reserve the right to alter, change, add or delete all or any portion(s) of these Terms and Condition. We kindly request that you regularly read the Terms and Conditions.

Post any alteration, change, addition or deletion of all or any portion(s) of the Terms and Conditions, your continued use of this Platform is evidence of your unequivocal acceptance of the revised Agreement at the material time.

In the event that you do not agree to be bound by the Terms and Conditions contained herein, we advise that you do not access the Platform.

When the terms "we", "us", "our" or similar are used in this Agreement, they refer to any company that owns and operates the Platform (the "Company").

2. The Counselors and Counselor Services

The Platform may be used to facilitate your access or connection to a Counselor who will provide the designated counselling services to you through the Platform (“Counselor Services”).

We require every Counselor who may feature or provide Counselor Services on the Platform to be a duly accredited, qualified, and experienced licensed psychologist (PhD / PsyD), licensed marriage and family therapist (LMFT), licensed clinical social worker (LCSW), licensed professional counselor (LPC), or similar applicable recognized professional certification based on their state and/or jurisdiction. Counselors must have the requisite academic degree in their respective field, at least 3 years of experience, at least 1,000 hours of hands-on experience, and must be qualified/certified by their respective professional board or regulatory institution upon the completion of the relevant examinations, training and practice requirements as applicable.

Please note that all Counselors are independent contractors/service providers who are neither our employees nor agents nor representatives. The Platform’s role is limited to facilitating your access to the Counselor Services. The conduct and process of providing the Counselor Services are the sole responsibility of the Counselor. The Company and the proprietors of this website/Platform do not assume any responsibility for the Counselor Services and do not provide any warranty as to the qualification or suitability of any Counselor. In the even where you take the view that the specific Counselor Services provided by the designated Counselor does not fit your needs or meet your expectations, you are at liberty to opt for a different Counselor who provides services through the Platform.

While we hope the Counselor Services are beneficial to you, you understand, agree and acknowledge that they may not be the appropriate solution for everyone’s needs and that they may not be appropriate for every particular situation and/or may not be a complete substitute for a face-to-face examination and/or care in every particular situation.

3. Privacy and Security

BY AGREEING TO THIS AGREEMENT AND/OR BY USING THE PLATFORM, YOU ARE ALSO AGREEING TO THE TERMS OF THE PRIVACY POLICY. THE PRIVACY POLICY IS INCORPORATED INTO AND DEEMED A PART OF THIS AGREEMENT. THE SAME RULES THAT APPLY REGARDING CHANGES AND REVISIONS OF THIS AGREEMENT ALSO APPLY TO CHANGES AND REVISIONS OF THE PRIVACY POLICY.

4. Third Party Content

The Platform may contain other content, products or services which are offered or provided by third parties ("Third Party Content"), links to Third Party Content (including but not limited to links to other websites) or advertisements which are related to Third Party Content. We take no responsibility for the creation of any such Third Party Content, including (but not limited to) any related products, practices, terms or policies, and we will not be liable for any damage or loss caused by any Third Party Content. In addition to the foregoing, we do not provide any warranty or endorsement for the suitability of any such Third Party Content.

5. Disclaimer of Warranty and Limitation of Liability

YOU HEREBY RELEASE US AND AGREE TO HOLD US HARMLESS FROM ANY AND ALL CAUSES OF ACTION AND CLAIMS OF ANY NATURE RESULTING FROM THE COUNSELOR SERVICES ON OR THROUGH THE PLATFORM, INCLUDING (WITHOUT LIMITATION) ANY ACT, OMISSION, OPINION, RESPONSE, ADVICE, SUGGESTION, INFORMATION AND/OR SERVICE OF ANY COUNSELOR AND/OR ANY OTHER CONTENT OR INFORMATION ACCESSIBLE THROUGH THE PLATFORM.

YOU UNDERSTAND, AGREE AND ACKNOWLEDGE THAT THE PLATFORM IS PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, NON-INFRINGEMENT, SECURITY, FITNESS FOR A PARTICULAR PURPOSE OR ACCURACY. THE USE OF THE PLATFORM IS AT YOUR OWN RISK. TO THE FULLEST EXTENT OF THE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED.

YOU UNDERSTAND, AGREE AND ACKNOWLEDGE THAT WE SHALL NOT BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES.

YOU UNDERSTAND, AGREE AND ACKNOWLEDGE THAT OUR AGGREGATE LIABILITY FOR DAMAGES ARISING WITH RESPECT TO THIS AGREEMENT AND ANY AND ALL USE OF THE PLATFORM WILL NOT EXCEED THE TOTAL AMOUNT OF MONEY PAID BY YOU THROUGH THE PLATFORM IN THE 3 MONTHS PERIOD PRIOR TO THE DATE OF THE CLAIM.

If the applicable law does not allow the limitation of liability as set forth above, the limitation will be deemed modified solely to the extent necessary to comply with applicable law.

This section (limitation of liability) shall survive the termination or expiration of this Agreement.

6. Your account, representations, conduct and commitments

You hereby confirm that you are legally able to consent to receive Services, or have the consent of a parent or guardian, and that you are legally able to enter into a contract.

You hereby confirm and agree that all the information that you provided in or through the Platform, and the information that you will provide in or through the Platform in the future, is accurate, true, current and complete. Furthermore, you agree that during the term of this Agreement you will make sure to maintain and update this information so it will continue to be accurate, current and complete.

You agree, confirm and acknowledge that you are responsible for maintaining the confidentiality of your password and any other security information related to your account (collectively "Account Access"). We advise you to change your password frequently and to take extra care in safeguarding your password.

You agree to notify us immediately of any unauthorized use of your Account Access or any other concern for breach of your account security.

You agree, confirm and acknowledge that we will not be liable for any loss or damage that incurred as a result of someone else using your account, either with or without your consent and/or knowledge.

You agree, confirm and acknowledge that you are solely and fully liable and responsible for all activities performed using your Account Access. You further acknowledge and agree that we will hold you liable and responsible for any damage or loss incurred as a result of the use of your Account Access by any person whether authorized by you or not, and you agree to indemnify us for any such damage or loss.

You agree and commit not to use the account or Account Access of any other person for any reason.

You agree and confirm that your use of the Platform, including the Counselor Services, are for your own personal use only and that you are not using the Platform or the Counselor Services for or behalf of any other person or organization.

You agree and commit not to interfere with or disrupt, or attempt to interfere with or disrupt, any of our systems, services, servers, networks or infrastructure, or any of the Platform's systems, services, servers, networks or infrastructure, including without limitation obtaining unauthorized access to the aforementioned.

You agree and commit not to make any use of the Platform for the posting, sending or delivering of either of the following: (a) unsolicited email and/or advertisement or promotion of goods and services; (b) malicious software or code; (c) unlawful, harassing, privacy invading, abusive, threatening, vulgar, obscene, racist or potentially harmful content; (d) any content that infringes a third party right including intellectual property rights; (e) any content that may cause damage to a third party; (f) any content which may constitute, cause or encourage a criminal action or violate any applicable law.

You agree and commit not to violate any applicable local, state, national or international law, statute, ordinance, rule, regulation or ethical code in relation to your use of the Platform and your relationship with the Counselors and us.

If you receive any file from us or from a Counselor, whether through the Platform or not, you agree to check and scan this file for any virus or malicious software prior to opening or using this file.

You will indemnify us, defend us, and hold us harmless from and against any and all claims, losses, causes of action, demands, liabilities, costs or expenses (including, but not limited to, litigation and reasonable attorneys' fees and expenses) arising out of or relating to any of the following: (a) your access to or use of the Platform; (b) any actions made with your account or Account Access whether by you or by someone else; (c) your violation of any of the provisions of this Agreement; (d) non-payment for any of the services (including Counselor Services) which were provided through the Platform or other medium; (e) your violation of any third party right, including, without limitation, any intellectual property right, publicity, confidentiality, property or privacy right. This clause shall survive expiration or termination of this Agreement.

You confirm and agree to use only credit cards or other payment means (collectively “Payment Means”) which you are duly and fully authorized to use, and that all payment related information that you provided and will provide in the future, to or through the Platform, is accurate, current and correct and will continue to be accurate, current and correct.

You agree to pay all fees and charges associated with your Account on a timely basis and according to the fees schedule, the terms and the rates as published in the Platform. By providing us with your Payment Means you authorize us to bill and charge you through that Payment Means and you agree to maintain valid Payment Means information in your Account information.

If you have any concerns about a bill or a payment, please contact us immediately by sending an email to info@menswellnesscircle.com. We will evaluate your issue on a case by case basis and, at our discretion, take steps to resolve any issue, including but not limited to helping you find a new Counselor, extending your subscription at no cost to you, and issuing partial or full refunds when applicable.

7. Modifications, Termination, Interruption and Disruptions to the Platform

You understand, agree and acknowledge that we may modify, suspend, disrupt or discontinue the Platform, any part of the Platform or the use of the Platform, whether to all clients or to you specifically, at any time with or without notice to you. You agree and acknowledge that we will not be liable for any of the aforementioned actions or for any losses or damages that are caused by any of the aforementioned actions.

The Platform depends on various factors such as software, hardware and tools, either our own or those owned and/or operated by our contractors and suppliers. While we make commercially reasonable efforts to ensure the Platform’s reliability and accessibility, you understand and agree that no platform can be 100% reliable and accessible and so we cannot guarantee that access to the Platform will be uninterrupted or that it will be accessible, consistent, timely or error-free at all times.

8. Notices

We may provide notices or other communications to you regarding this agreement or any aspect of the Platform, by email to the email address that we have on record, by regular mail or by posting it online. The date of receipt shall be deemed the date on which such notice is given. Notices sent to us must be delivered by email to info@menswellnesscircle.com.

9. Applicable law and Jurisdiction

The validity, interpretation and construction of these Terms and Conditions shall be governed by the laws of the Federal Republic of Nigeria. Subject to the provisions regarding arbitration below, any party to this agreement hereby agrees to submit to the jurisdiction of the courts of the Federal Republic of Nigeria.

10. Arbitration

Any controversy, claim or dispute arising out of or relating to these Terms and Conditions of Use shall first be referred to mediation within 2 weeks of such controversy, dispute or claim.

Where the parties are unable to resolve the dispute within 6 weeks of the engagement of the mediation process or such reasonable time as may be agreed by the parties, then the controversy, dispute or claim shall be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Nigeria in English and governed by Nigeria law pursuant to the Arbitration and Conciliation Act Cap A18 Laws of the Federation of Nigeria 2004, as amended, replaced or re-enacted from time to time.

The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Nigeria and is independent of either party. Notwithstanding the foregoing, the Company or the proprietors of this Platform hereby reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.

11. Important notes about our Agreement

THIS AGREEMENT CONSTITUTES THE ENTIRE AGREEMENT BETWEEN YOU AND US. YOU CONFIRM THAT YOU HAVE NOT RELIED UPON ANY PROMISES OR REPRESENTATIONS BY US EXCEPT AS SET FORTH IN THIS AGREEMENT.

We may change this Agreement by posting modifications on the Platform. Unless otherwise specified by us, all modifications shall be effective upon posting. Therefore, you are encouraged to check the terms of this Agreement frequently. The last update date of this Agreement is posted at the bottom of the Agreement. By using the Platform after the changes become effective, you agree to be bound by such changes to the Agreement. If you do not agree to the changes, you must terminate access to the Platform and participation in its services.

The paragraph headings in this Agreement are solely for the sake of convenience and will not be applied in the interpretation of this Agreement.

If any provision of this Agreement is held by a court of competent jurisdiction to be illegal, invalid, unenforceable, or otherwise contrary to law, the remaining provisions of this Agreement will remain in full force and effect.

For the avoidance of doubt, all clauses regarding limitations of liabilities and indemnification shall survive the termination or expiration of this Agreement.

Counselling


Surprisingly – well, maybe not too surprisingly – men tend to have a much more negative view of counselling than women. Perhaps this is caused by the unattainably high standards that society has forcefully set for men with regards to being strong. As a man – even right from when one is still a boy – everyone just expects you to have a very high threshold for pain.

Imagine a man who had just been stung by a scorpion, and he let out his natural emotions in response to the pain. Then the unthinkable happens: someone begins to rebuke him for crying, just because he is a man. Let me tell you an even more personal experience. Sometime ago, I was walking through an orchard when a bee suddenly flew out of nowhere and stung me. The things I was carrying immediately fell from my hands as I struggled to get a grasp of myself. I didn’t mind that no one immediately ran to my aid. However, I began to fume with rage when an on-looker began to rain blames on me for allowing the things I was carrying to fall. Annoyingly, the person’s only argument for profiling me as weak, and hence, raining all those blames on me was because I happened to be a man. As you would imagine, the person said she would’ve understood and would’ve been compassionate if I were a woman. As much as I held my peace and just let go, I must admit that it took a whole lot of effort for me to remain calm under the circumstance.

That very experience served as a big eye opener to me. It was not until then that I got to realize why very few men like to talk about their issues with their partners, friends, and even doctors. The assumption that men are – or that they ought to be – strong, is perhaps the major reason why many men tend to shy away from counselling. On its own, the shame of acknowledging that you need to see a counsellor stiffens the heart of many men – even when they’re aware that counselling is exactly what they need.

At Men’s Wellness Circle, we provide a haven for men to have those conversations with our well-seasoned counsellors who are equipped with several years of experience in men’s issues. We offer a more practical approach and counselling style that’s tailored to suit the preference and uniqueness of each man. The following options are available depending on the preference of each man:

Telephone Counselling: dial in to speak with a counsellor on issues bothering you. This is a viable option for men who are busy executives, or are keen on maintaining their anonymity.

Online Counselling: for men who are busy or unable to physically visit a counsellor for some other reasons, the online counselling is also a viable option. Perhaps you’re a traveller and seldom stay in one location, the online counselling could come in handy.

Face-to-Face Counselling: it can easily be assumed that this is the most efficient form of counselling – at least, it’s what the bulk of us are used to. For men who are not bothered about their ego as regards being seen visiting a counsellor, face-to-face counselling comes as a perfect fit.

Health & Medics


Statistics has it that as high as 70% of men are less likely to seek medical attention, when compared to women. Apparently, statistics like this barely comes as a surprise. We’re all aware of the fact that every waking day of a man’s life, he is saddled with the responsibility of providing for his family. Perhaps the situation would’ve been a little easier if men had the mandate of providing only for their nuclear family. However, the reverse is the case, as men have to provide for not just themselves and their nuclear family; but for their extended relatives. Furthermore, men are always expected to lend a hand to their friends and acquaintances, when the latter are in need.

In the midst of dealing with the hustle and bustle of trying to provide for the numerous souls who wait on them to live; while still struggling to carve out time to bond their loved ones, many men unknowingly sacrifice their own health somewhere along the line. As much as it’s easy to advise men to visit clinics and run health checks occasionally; going in for these checks is just not as easy as it appears for the bulk of men. With the tonnes of distractions we have to deal with on a daily basis, stepping in to see a medical practitioner even after booking an appointment is just not feasible sometimes.

Then, is it not surprising that the gender that generally goes through the most stress is the one who barely has time to run checks and cater for his own health? At Men’s Wellness Circle, we totally understand these scenarios, and the challenges that revolve around them. Hence, our ability to work a way around these obstacles, while pushing towards our ultimate objective – the total wellness of every man.

For men who are very busy and are unable to make time to take care of their own health, we have devised a plan to make sure that we have them covered. We have made arrangements with medical practitioners who are willing to avail themselves at the offices or homes or the preferred locations of our clients. Hence, these professionals carry their test equipment all the way to our clients’ physical locations. Beyond going over to run tests, our health and medical practitioners are willing and able to administer medications and treatment to our clients wherever they (clients) prefer to be attended to.

At the Men’s Wellness Circle, health is wealth. And regardless of where you are, our health professionals are only a call away!

Nutrition & Dietetics


Considering the circumstances that surround our jobs, many men have a hard time getting to eat good food while they're at work. Let’s not even talk about the fact that with some men, things are quite clumsy at home. For these categories of men, the chances of getting to eat good food even at home is quite slim. Meanwhile, it behooves us to understand that good food and a balanced diet are not always the same. In any case, some men are completely clueless – or better put, ignorant – about the precise combination of foods that can help them to live a healthier life. To this effect, it sometimes appears as though eating healthy is a feat that is meant for – or only achievable by – women alone.

Be it as it may, any professional would admit the fact that the very first step to living a good life is by eating a balanced diet. Well, it is true that medications may be essential for individuals who are battling with some form of ailment. However, being deliberate about their diet is the primary factor that influences how well and how soon people with ailments recover from them. For instance, one very worrisome ailment that poses a threat to the bulk of grown men is prostate cancer. Meanwhile, not very many men are equipped with information about the fact that eating walnuts can help to prevent prostate cancer.

If as a man, you require a nutritionist or a dietician who will provide health tips for you; or perhaps you need a professional to guide you on how to go about attaining a healthy life through your diet, then you’re on the right track. At Men’s Wellness Circle, our esteemed professionals are always on ground to customize healthy diets and meal plans that are tailored to suit your peculiarities.

Stress Management


In Nigeria today, stress is one of the most acute killers of grown up men. As much as stress poses a threat to the lives of middle-aged men who are active (especially men in their forties, fifties and sixties), it is rather sad that no one seems to be paying attention to this silent but deadly menace. In the continent of Africa, the life expectancy for men is quite low – especially when compared with what is attainable anywhere in the western world. In Nigeria, the life expectancy for men is just above 54 years, having increased in the last few years. Surprisingly, the life expectancy for women has always been some digits higher than that of men. Never has there been a time when men had a higher life expectancy than women in Nigeria.

On its own, these statistics point to the fact that the lives of men have more threats than those of women. Be it as it may, Men’s Wellness has come to mitigate the effect of these life-threatening issues that men battle with day in day out. At Men’s Wellness Circle, our goal is to build a community of healthy men with a high rate of life expectancy. Furthermore, we aim to help men strike a balance with family/relationships, career, and life as a whole.

We have created a wide range of activities that can help men to foster a seamless flow of shuttling between their everyday hustle and relaxation. Not very long ago, we – at the suggestion of our professionals – made arrangements for some of our clients to go on an anonymous vacation. Travel plans, hotel bookings and all other arrangements were made for some men whose realities suggested that they needed such treatment. In a bid to replace stress with anxiety and optimism, these men were made to remain oblivious of the precise destination they were heading to.

By the time they arrived at the destination, our professionals could easily perceive that these men had all begun to experience a shift from the initial state of mind they were in prior to the travel. According to our professionals, the grin and sigh of relief on the face of these men upon arrival was enough proof that they had made the perfect move. This was further grounded by the feedback that was gotten from the spouses and close relatives of these men long after they had returned.

Beyond going on an anonymous vacation, our stress management services include other activities like Spa treatment, weekend getaway, and other tested ways to ease stress and tension.

Mental Health


Due to the kind of pressure and extremely high expectations that the society has placed on men, many of us find ourselves struggling to keep up with the status quo. Unknowing to them, these standards that society set for men tend to subconsciously cause a trauma. To make things worse, men have over the years cultivated the habit of learned helplessness, and would barely ever admit that they need help. Be it as it may, the very first step to solving a problem is to admit that one exists in the first place. It is only after admitting that there is a problem that one then begins to consider seeking help.

With the situation of things in modern times, it appears as though going from one problem to another is man’s natural call. Hence, it comes with little surprise that many men do not necessarily see the need to seek help.

Unknown to them, being in a constant state of pressure tends to have an effect on the reasoning and thinking capacity of men. Being under constant pressure deprives men of their peace of mind and subconsciously puts us in a state of restlessness. Meanwhile, the moment a man is unable to settle his mind, his judgement immediately becomes clouded, and he immediately loses the capacity to make astute decisions.

Once a man loses the capacity to make smart intelligent decisions, he gradually begins to lose his grasp of things at home and at work. As petty as it may seem; if a man loses his sense of mental wellness, he immediately begins to go on a downward spiral journey to his doom. Sadly, the cues to diagnosing these problems are not always very easily noticeable. Hence, many people tend not to see these traits. In Africa here, others even misinterpret these signs and blame the faults on spirituality or some supposed extra-terrestrial force.

At Men’s Wellness Circle, our professionals are vast in identifying and dealing with those key pain points that pose a threat to the mental health of men. Men’s Wellness Circle is creating a strong community that advocates for men’s mental health. Our experienced consultants are on ground 24/7 to talk to you.

Fitness & Weight Loss


Because of lifestyle and personality traits, many men tend to not have access to having balanced meals during the course of their day. And beyond consuming junk food and other forms of unbalanced meals, the bulk of men just find themselves too busy to exercise their body. Apparently, being obese or not looking so good can blow a dent to the self-esteem of a man. And as a matter of fact, the issue of self-esteem is minute when compared with the health challenges that are posed by being obese or overweight.

The problems with being obese are indeed endless. Some of the challenges that come with obesity and lack of fitness include heart attack, stroke and peripheral arterial disease, amongst many others. With the risks of these numerous ailments - especially when the symptoms begin to surface - many men begin to lose their vibe and are unable to attain their maximum potentials. Surprisingly, the issue of high cholesterol in the body does not necessarily have to do with how fat a man is. Time and time again, cases have been recorded about slender looking men who have high cholesterol in their body.

At Men’s Wellness Circle, we have come to realize that men have this ideology of placing everything that matters about themselves aside, while giving their all to shoulder the burden of their loved ones. In no way do we discourage men from being responsible for their families and loved ones. Rather, we help them to understand the importance of making time out for themselves.

Furthermore, our professional trainers seek to understand the peculiarities of their personalities and schedule. Having been armed with knowledge of the needs and preferences of clients, our seasoned fitness trainers then proceed to make informed decisions on the precise set of activities to be carried out by clients.

Little wonder there is that within a short period of subscribing to our platform, men are able to notice ecstatic changes in the structure of their body. Well, it goes beyond doubt that looking good is a wellness booster. At Men’s Wellness Circle, our fitness instructors and weight loss experts are fully available to help men feel good and look good.